Guest Reviews: Phuket Hotels for Families – Rawai VIP Villas

Like any other Phuket hotels the family resort Rawai VIP Villas, Kids Park & SPA has its advantages and disadvantages. We are reading the reviews of our guests, analyzing and trying our best to improve the services in case of a bad feedback. For convenience of our future and potential visitors we decided to gather reviews in order to show you what our guests like most of all and what they dislike. We care about your comfort and safety.

Kids Friendly Hotel, Phuket

Rawai VIP Villas is one the most kids friendly hotels in Phuket. So we are very glad to find out that the most attractive what people find in our hotel is the park for kids Rawai Park. The park facilities include: the indoor kids club, the outdoor playground, the shallow pool with water slides and the family restaurant Love Rawai Cafe.

➕ “The water in the pond is 60 cm. Your children can play with a low risk. it’s suitable to kids from 4 and upper. the indoor playground is great. there is the rul to every person must wear socks to maintain the cleanliness. the outdoor playground is under umprovement for safety issue. Hope that fall protection device will be installed soon. Food is also great !!!!” (Weerapong C, Jan 2019)

➕ “I must say that if anyone is travelling with kids, Rawai is a must visit place and don’t bother looking for anything other than Rawai Vip villas… these guys are just awesome????????. We were 4 adults with 2 children (4 years each) and we all had a blast.. it was really a fun filled lovely stay at 2bedroom large pool villa. They take care of everything and you feel like home.. would definately return soon”.. (Trek159714, Oct 2018)

All park playgrounds are good for children up to 5-6 years. Little children will be interested in toy cars, merry-go-round, swings, slides, sand box. Bare in mind that if you are travelling with children older than this age, they may get bored in the park for little kids. Older children may prefer a different pastime.

➕ “Not a bad place to stay. We took 8 year old and five year olds but they were a bit old for it I thought…” (Chops1444, Nov 2018)

➕ “Awesome kids facilities below 8yrs old. Family friendly”. (Ssaufye, Sep 2019)

A little bit more pleasant feedbacks from our guests.

➕ “…We enjoyed the outdoor playground, and actually the kids really loved the indoor play area. There were so many different toys and the things to climb on! It was so nice not to have to stress about the kids having fun, since there were a lot of choices. The breakfast was quite good as well…” (Debbie H, Jul 2018)

➕ “It was fantastic for my daughter who is almost 3. She loved the different play areas…” (Michelle, Jul 2019)

Thank you so much, our valued guests! Your reviews make us very inspired to create something new, to improve and to renovate for you to feel happy to come back next time.

With time some park facilities are getting older.

➖ “The play equipment is getting dated and rusty in some areas and in the indoor play area toys are broken or batteries haven’t been replaced”. (Michelle, Jul 2019)

We want to assure our visitors that facilities are being renovated step by step and also soon the park area will be extended for you to have more options for playing!

Talking about the kids park we also want to mention the family restaurant Love Rawai Cafe that is located right inside of the park. The cafe offers Thai and European cuisine and also we created a special kids menu. All guests can have lunch or dinner there. What is more, for the villas guests we serve breakfasts every morning.

We are aware of the fact that some guests consider breakfasts rather poor.

➖ “…Not a lot of choice in the area for food. The cafe on site serves an array of dishes reasonably priced but nothing special. Breakfast was pretty poor with an option of ‘menu A’ (Thai breakfast) or ‘menu B’ (American breakfast – which is simply some bacon, small sausages, an egg and fried potato). There is self service for juices, cereal, toast and fruit but all very limited and again, nothing special…” (Matt B, May 2018)

➖ “Overall facilities are good for kids, reception is helpful but the breakfast service is incredibly disappointing”. (MalSGP, Aug 2018)

Since the time the reviews were left we have been changing the restaurant service. First of all, we hired a Chinese chef to imbed Chinese dishes in a la carte menu. Secondly, we added new dishes to breakfast for our guests to have more choice and not to eat all the same every day – salads & pasta, soups, different hot dishes, choice of eggs and bread, different types of meat and cheese, also halal food. What is more, we arranged an in-room service from the cafe – now guests can order food to their villa and choose a convenient way of paying – on delivery or on check-out.

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