Rawai VIP Villas Terms and Conditions

1. Check-in and check-out

Check-in time: from 14:00
Check-out time: before 12:00 noon.
Early check-in and late check-out is upon request and may be subject for extra charges.
Booked rooms are held for 24 hours from the scheduled check-in date after the booking will be canceled as a no-show. No refunds provided for the no-shows.

2. Deposit Policy

A security deposit is required upon arrival for incidentals. The security deposit is refundable upon check-out and inspection of the accommodation. The security deposit can be paid in any currency and depend on the length of stay:

  • 1-10 nights – 5,000 thb.
  • 11-20 nights – 10,000 thb.
  • 21-60 nights – 20,000 thb.

3. Damages

Guests are obliged to pay for any loss or damage of the property caused by themselves, their friends or any person for whom they are responsible during their stay. Rawai VIP Villas Resort reserves the right to retain your security deposit such amounts as it shall in its sole discretion deem fit to compensate or make good the loss, damage, costs or expenses incurred or suffered by a company as a result of the aforesaid.

4. Cancellations

If canceled or modified within 29 to 6 days before the date of arrival, 50 percent of the total price of the reservation will be charged.
If canceled or modified later or in case of no-show, 100 percent of the total price of the reservation will be charged.

5. Services included in the price

WiFi internet, cable TV, electricity bill, pool and garden care, cleaning service, towels, and bed linen changes.

6. Cleaning service

Cleaning 2 times per week, bed linen and towels changes once per week.
For short term rentals, extra cleaning provided at no cost by guest’s request made at the reception.
Extra villa cleaning (wet cleaning without bed-linen and towels change) – 500 thb.
Extra bed-linen change (with towels) – 300 thb/set per room.

7. Extra services

Transfers from/to Phuket International Airport (distance 50 km, expected time 1 hour) by minibus (up to 8 adults with the luggage):

  • 1-way transfer – 1,500 thb.
  • 2-ways transfer – 2,500 thb.

For the airport transfer, please provide your flight details (date, time and flight number). Our driver will wait for you at the exit (outside) of the Phuket Int Airport. Please, go out the building and look for the driver with your name on the paper. They usually allowed to stay outside of the building only. Don’t wait for him inside.

8. Extra person and extra bed policy

We allowed a maximum 1 extra bed per villa.
Villa Types and Maximum occupancy and extra beds options:

Extra Beds (based on availability):

2 Bedroom Pool Villa (villa with private pool)

2 king-size beds

4 adults + 2 children under 12 years on existing beds

• 1babycrib–Free

There is no capacity for additional guests or beds in the villa

2 Bedroom Garden Pool

Villa (villa with private pool and garden with garden furniture)

2 king-size beds

4 adults + 2 children under 12 years on existing beds

• 1babycrib–Free

There is no capacity for additional guests or beds in the villa

2 Bedroom LUX Pool Villa (villa with big private pool)

2 king-size beds +

4 adults + 2 children under 12 years on existing beds

• 1babycrib–Free • 1extrabed-Free

3 Bedroom Pool Villa

(villa with private pool)

3 king-size beds

6 adults + 3 children under 12 years on existing beds

• 1babycrib–Free
• 1extrabed–1500thbper

night

3 Bedroom LUX Pool

Villa (corner villa with private pool, sala and view)

3 king-size beds

6 adults + 3 children under 12 years on existing beds

• 1babycrib–Free • 1extrabed:

1500 thb (for adult 12 y.o. and older) 1000 thb (for children 2-12 y.o.)

4 Bedroom LUX Pool

Villa (villa with private pool, sala, and open bar)

4 king-size beds

8 adults + 4 children under 12 years on existing beds.

• 1babycrib–Free • 1extrabed:

1500 thb (for adult 12 y.o. and older) 1000 thb (for children 2-12 y.o.)

6 Bedroom LUX Pool Villa (villa with big private pool and sala)

6 king-size beds

12 adults + 6 children under 12 years on existing beds.

• 1babycrib–Free • 1extrabed:

1500 thb (for adult 12 y.o. and older) 1000 thb (for children 2-12 y.o.)

*Any type of extra bed or child’s cot/crib is upon request and needs to be confirmed by management on check-in.
Extra person fine:

Price per night per person

Extra infant (0-2 y.o.) fine

Free* of charge

Extra children (2-12 y.o.) fine

500 thb* (included extra bed-linen if needed) / 1000 thb* (included extra baby bed)

Extra adult (12 y.o. and older) fine

1500 thb* (included extra bed, if available. If not – we provide extra bed-linen, guest can sleep on a sofa)

*Price includes breakfast package only if originally the booking included breakfast.

9. Non-Smoking Policy

Smoking is prohibited inside of the villas, please do not smoke inside.
If the smell is detected customer will be charged smoke-cleaning fee 10,000 THB.
Administration may cancel the rental agreement if smoking in the room continues after given notice.

10. Guest Behavior

Guests are requested to conduct themselves appropriately at all times and to comply with Company procedures and/or requests with regard to conduct and respect for the property of the Project, its employees and guests, and their health and safety.

11. Limitation of liability

Rawai VIP Villas Resort is responsible for providing the villa(s) and Add-Ons stated in the Booking Confirmation(s) and according to these Terms and Conditions. We do not accept any liability for failure to provide the services contracted or any of them due to circumstances beyond our control.
All activities have inherent risks to health and safety and Rawai VIP Villas Resort will not be responsible for any eventualities related to any activities or services booked through the Rawai VIP Villas Resort Website or during your stay at a Hotel.

12. Force Majeure

The Company accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.

13. Changes to these terms & conditions.

Rawai VIP Villas Resort reserves the right to cancel, amend or vary the arrangements and content featured on the Rawai VIP Villas Website and/or change, amend, vary or add to these Terms and Conditions at any time without prior notice.

Rawai VIP Villas, Kids Park & Spa
58/88 Moo 6, Soi Rouyphad, T. Rawai, A. Muang, Phuket, 83130, Thailand | Google map link

Reception:
+66-62-936-23-26
+66-98-693-62-36

Reservation:
+66-65-893-99-78
rsvn@rawaivip.villas

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© 2015 Rawai VIP Villas Co., Ltd. All rights reserved. Property management by Phuket9 Co., Ltd.

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